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Customer Feedback

Hi Richard,

Thank you for your expertise today.

I have forwarded your response onto the manufacture and have requested the parts to be shipped to NZ.

Bob; we were impressed with Richards knowledge and customer service. He is a great asset to your company.

Best regards



Hi Bob

We just wanted to send you a quick email to let you know how absolutley wrapped we are with our new ducted heat pump:). Our house is so cozy and warm!!!

Right from our intial consultation with Nigel who selected the best heat pump for us that would meet our requirements and budget to the final install we have had fabulous service from Thermo Tech.

We are so so pleased with the final product and our house, as said above, is so cosy, we never want to leave home!

Thanks once again

Sara & Dean


Hi Paul,

We are more than satisfied with the recent Heat Pump Installation in our church auditorium. The installation we find is providing excellent heat coverage for the whole area. Your installation team are to be commended for the standard of workmanship in carrying out this installation and the cleaning and tidying up when finished.

Many thanks



Hi Bob

Thank you so much for the present! I really wasn’t expecting that!

Nigel has done a great job with the installation. I am really happy with how it has all turned out and the app/wifi component is working fine. I look forward to a cosy house tonight!

Thanks again!



A personal note to Bob, Paul, Bash & Krish

I would like to say I have really enjoyed working with Thermo Tech (you are a good bunch of blokes) many thanks for helping me out with issues before they turned to tissues. Wishing you and all your families a very Merry Christmas and a happy 2018.



Hello Bob

Thank you for the service.  My fridge is going well, and fingers crossed.  I just wanted to also say the service man was fast, efficient and professional.  Lovely man too would highly recommend.

Thanks again.


Hi Bob

Thanks for my heat pump – so happy and warm !!




Hi Bob

Was very impressed with the prompt and efficient manner in which your 2 staff members recently conducted a service on our Heat Pump. They were very polite and explained exactly what they were doing and why. Great to see we still have companies that take such pride in their level of service. Will certainly be recommending you to family and friends.

Thanks again.
Jason and Tracey


Hi Bob

Thanks for following up. Richard has been in good contact with us, he came this morning on time and get the machine up and running again. Great service!

Have a nice day.


Hi Bob, Thanks for attending to the situation with urgency.

Whilst I did get a much lesser quote, I have a long working relationship with your company and I am aware that Kris is a brilliant worker.

We have direct credited the final amount today.

Thanks for honouring your estimate and we look forward to having a long business partnership with your company.



Just wanted to let you know that your serviceman Adam does a fine job for your company and is a very obliging man and is a pleasure to have doing the service of the air conditioning unit.

Russell from Mischief


Hi Bob

Just wanted to let you know that your serviceman Adam does a fine job for your company and is a very obliging man and is a pleasure to have doing the service of the air conditioning unit.

Russell from Mischief


Thanks for the speedy response!

Karen – Beach Haven

Dear Bob

I met with Paul this morning.

I want to say what a wonderful young man he is. He was on time, polite, cleaned up, and even fixed a rail on my deck while he was waiting for something to dry!

I will recommend your company to everyone I know.

Kind regards
Noeline Westley


Thank you so much for prompt and extremely efficient service. Jason was an excellent ambassador for Thermo Tech.

Liz, Home Owner


Daniel was very thorough + helpful and excellent to deal with.

Pat, Thai Restaurant Owner


Excellent service, thanks.

Amanda, Office Manager


This was a scheduled service. Great service, communication-attitude.

Lorraine, Administrator


Friendly service.

Tony Baker


Regular three monthly maintenance is always completed on time, any call outs are handled with efficiency and promptly.

Bill, Printer


Happy Rico!

Rico, Solicitor

Customer Feedback